Thread: You think you've been screwed by MS?

Originally Posted by Wondermonkey

When your under warranty dishwasher breaks you fix it yourself despite the fact that someone else will fix it for free?

If it is signed by the Maytag man or Fred Sanford, then yes.

Oh man. There's just some things that you do not place in the hands of 3rd parties if it really means something to you. This is one of those cases because it obviously meant a lot to the kid. Odds were NOT in favor of this dude getting his same 360 back. That should be enough for anyone not to risk it. I was also promised, by a level 2 support manager, I was getting a brand new unit my second run around. Didn't happen. I guess I didn't cry loud enough. No matter how things get spun, the kid is partially at fault for not using common sense here. I could probably poll every gamer here at work if they would have sent an autographed 360 to the repair facility and get a landslide majority of 'No'. It's not rocket science, it's just Murphy's Law.

I bet he then punted his Joe Montana signed football down the street after calling support.

Excuse me for my stupidity, but what does PR stand for?

i believe he was meaning 'public relations'

Having relations in public is never a good idea mind you.

I love how overblown this whole thing is. Most intelligent people would never have sent in the signed Xbox, just to avoid anything like this happening. This guy deserves nothing, maybe an apology, but at this point I think that would be too much. He has bitched and gotten all of the "pissed off" gamers involved, and they are looking for any excuse to jump in on an issue that doesn't directly* effect them at all.

Wondermonkey and all of the other sympathizers, if you had an Xbox with numerous signatures on it that were valuable to you, would you send it to a repair center? I stand by the signed guitar analogy, I wouldn't send my Strat signed by SRV in to a Fender repair center.

*Directly meaning this is hurting anyone else right now. I don't care about the "this effects all of us, what if it happened to you?" arguments. It's not happening to me, I would have never sent it in, I'm not that much of a dumbass.

Originally Posted by Wondermonkey

While you're trying to go back in time, Crippler can film a PSA for 6th graders about 3rd Party Repair Centers. They can watch it on Movie Tuesday!

Monkey you are tooooo funny.

So do we know how old this kid is now? I thought the age discussion was all speculation.

I would say that if he's making it to all these various gaming conventions, he's probably not 12. However, I don't know that... I'm just speculating.

I'm not gonna comment on whether or not he should have sent it in, but I will say that the pure lack of common sense that went into actually cleaning off autographs and beautifully done pictures is so insane, that there's no way anyone would expect that would happen to them.

Now, on another note... I could see them deciding to give the guy a new 360, and then cleaning the old one off before doing whatever they do with it after that... but that's not what happened. Considering they ensured him they were giving him the same one back, I can't figure on the guy expecting a person with that level of stupidity to be working on his 360. It seems like a person with that level of stupidity should be limited to cleaning the bathroom mirrors, not cleaning/repairing 360's.

For that reason alone, I do agree that Microsoft owes the kid/guy some sort of remediation.

On another note... I can't imagine an autograph from someone who works for Microsoft or Bungie being valuable... but that's just me.

I do have an Autographed Tim Duncan picture, and obviously something like that would remain in my protection always. If it were an autographed ball signed by Tim Duncan, it would go in a basketball case and never be touched.


If it was THAT valuable to the kid/guy, maybe he should have followed the same logic.
-Oh well... his decision, his loss. Lesson learned I'm sure!

Well, if that's the case, then I would seriously agree that he made a mistake by sending it in. The first thing I thought when reading this story is that there is no way that letter is going to go everywhere the 360 goes. It's just not realistic to think that.

I've never had the RRoD, so I wouldn't know personally.

working in a warehouse i can tell you first hand, they open the package, remove the contents that supposed to be there (the 360 in this case) the rest goes to the trash, its not some white jacket place that theres a guy combing through the contents of the box...

I love Ruby Tuesdays. Oh, Movie Tuesdays. Haha, I get it.


Will someone send this kid a Mac too.

Originally Posted by Causedawg 83

So do we know how old this kid is now? I thought the age discussion was all speculation.

I would say that if he's making it to all these various gaming conventions, he's probably not 12. However, I don't know that... I'm just speculating.

Agreed.

Originally Posted by Wondermonkey

You're still insinuating that dude did something wrong by following the process to the letter. He covered his bases. Just because you guys are jaded old men doesn't mean the rest of the heart-felt gaming community is (thankfully).

And yeah, if one company needs PR I'd say it's Bungie. Those bastards have been downtrodden since they released that game, what was it called again? Man, what a shitty company!

Honestly, I can take your silly, faulty logic and tear it apart all day, while posting on other sites simultaneously. Bring it.

Wait a second, what the hell are you doing posting on other sites?

Why would you send something in like that and not think that something like that could happen? I would assume the artwork would be history when sending something like that in.
And at this point it is gone since it can't be replaced.

And if it was truly valuable and irreplaceable, you would think there would be no way it would be sent in for repairs, to preserve everything.
I can't say that I would want someone writing all over my console, but I also was never one to get autographs or anything like that.

Just another idiot being rewarded for doing something stupid. Although I thought he did almost everything he/she could have done, there is no way M$ could guarantee that nothing would happen to the machine. Heck, it could have gotten damaged just in shipping, scratched from being repaired.

I got some compensation for him, a free XBL game such as Contra, LOL and "KMA"

Where has it said how old this "person" was? If he's attending conventions, he's probably enough of a big boy to drop $250 bucks on an Arcade and case the signed one.