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Originally Posted by DymnDog I was suprised that my unscientific report showed a higher failure rate than the 30% everyone throws around. I was expecting it to be lower. Sure that would be interesting to review the new boxes, but much more difficult to collect....and you wold need a reasonable amount of time to pass for failures to occur.
I'm hoping to repeat this study yearly until I get tired of doing it. Hopefully if the failure rate improves, we'll start to see it trending in the report. |
I would imagine that's because people that had failures would be more likely to respond. I know from my buddy at MS that tracked this very thing the failure rate was about 28.6% +/- a few points as it has been awhile since I talked to him. That was prior to the fix being put into production. This is never a accurate study when not done at the source. By the way I did like your report though nicely done.