WSOP - Email to Activision Support

[Crankbait]

Well they do not have a forum but I sent the following letter to them via their website:

I am writing to you about WSOP 2008 Battle for the Bracelets. How on earth did this game pass the normally high standards of quality control generally present in your products?

I am part of an adult gaming league and we have been trying to participate in a poker tour for the last few weeks. Here are our issues:

1- The game will drop players for no apparent reason
2 - When combining tables the players between tables can no longer voice chat, sometimes even with those from the previous table. Some are left with the ability to speak to nobody.
3 - We have played three weeks in a row where after 2 hours of playing the last few players suffer game freeze ending our game. We are all still connected and can access Live functions at this time.
4- Video camera support does not work at all as we can only see ourselves and not each other when play travels around the table.
5- You removed the ability to see all players stats across tables


This game is completely worthless in the current state. When you coordinate a tourney with 13-15 people and have it lock-up and drop people every week it looks pretty bad.

Please fix this game or give us our money back or offer trade. Something needs to be done. We are not about flaming, we are adults, but feel cheated and to be honest last years version was not the best either.

WIth all the high profile games out there it boggles the mind how we cannot get a decent, stable, poker game. Especially one that carries the WSOP license.

I look forward to your response.

[supafreak]

Nice job Crank. Do you have a link to a form or email address that we can all use?

[Causedawg 83]

Nice complaint. I'd like to know how they respond to it.

I guess that's why it was ten dollars.

[BMC]

Damn Cause at least you only paid 10 bucks. Paying 20 makes me feel violated.

Nice email Crank. I'd like to know the response as well.

[Quo]

Seriously. Even $10... I think I'd rather pay Keezy to shave my back again with that money...

I don't have time today, but if you can get that link Crank I'll happily file my own choicely worded complaint. I'll also be looking in to finding a place to complain to XBL & M$ for allowing this colossal piece of shite through their "quality control" for online play...

[Crankbait]

They responded that they do not support 'value' titles on their site. Funny because I do not see any value in this game.

They did provide me with the following details and I forwarded my message to the 'Value' team:

Response (Ismael Garcia) - 06/27/2008 06:15 AM
Hello,


This is an Activision Value title. We do not provide support for these titles. You will have to contact Activision Value for assistance with this game. Their contact information is:


Support in North America ONLY:
Hours: Monday 1pm - 4pm CST / Tuesday - Thursday 10am - 4pm CST
Email: support@activisionvalue.com
Phone: (952) 918-9500
Phone: (952) 918-9400 (Press 0 to get Operator)


Website: Activision Value - Home


I am going to try to get them on the phone.....

[Causedawg 83]

Put'm on speaker!

[KEEZY]

Shh shhh shh, it's ringing *giggles*

That sucks man. At least they responded quick. They must get a lot of those.