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Old 04-08-2007, 11:59 AM   #1 (permalink)
Joe Sacto
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GH2 Recall

http://www.kotaku.com/gaming/red-oct...ars-250451.php

Some Xbox 360 owners have noticed that while wailing on their whammy bars to snag more Star Power, that the performance of the controller has been less than rockin'.

Kotaku reader Ken got an official response from a customer service rep who provides details on the problem.


We have isolated this issue to two model numbers that can be found on the guitar's packaging. The numbers are 95065 and 95055. We are asking that customers who puchased their items from a retailer perform an exchange with that respective store (for a model number other than the defective two listed above). Customer's who purchased through our online story can complete an rma request for their defective item and we will exchange it for a fully function guitar controller. We do apologize for the inconvenience and will [resolve] these matters.

So, write it down, buyer beware, all that. Just don't stop rockin'!
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Old 04-08-2007, 06:04 PM   #2 (permalink)
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That's not good. We have a 95065 and haven't noticed anything yet...
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Old 04-08-2007, 09:08 PM   #3 (permalink)
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I heard it was just the 95055 model that was having problems.
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Old 04-08-2007, 10:23 PM   #4 (permalink)
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So what is the other model # to look for it the two listed are junk? Wouldn't do much good to return it if you were only to get the other model or possibly the same model you returned that was also crap. Since they are aware and seem to be fixing things I may have to order the 2 guitar bundle online sometime soon.

Last edited by N0W IM N0THING : 04-08-2007 at 10:26 PM. Reason: added stuff
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Old 04-09-2007, 05:06 AM   #5 (permalink)
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My bro has the 95055 model and it was working fine yesterday. The whammy and the tilt sensor all worked great.
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Old 04-09-2007, 07:51 AM   #6 (permalink)
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I have the 95055 model, too. Odd, what exactly is the problem, so I know what to look for...
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Old 04-09-2007, 09:49 AM   #7 (permalink)
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I could be totally wrong about this one but...

Does your whammy bar work by moving it up and down? Ours works by pushing it in towards the guitar itself. I've heard that this is the issue.
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Old 04-09-2007, 10:04 AM   #8 (permalink)
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Wait, so you should be able to actually pull up on the whammy too?
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Old 04-09-2007, 10:20 AM   #9 (permalink)
Serren
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The tutorial mentions only pushing as far as I can recall. It will then return to non-whamming postion.

Where on the guitar is the version number?
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Old 04-09-2007, 10:33 AM   #10 (permalink)
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Quote:
Originally Posted by Serren View Post
The tutorial mentions only pushing as far as I can recall. It will then return to non-whamming postion.

Where on the guitar is the version number?
On the sticker on the back of the guitar controller.
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Old 04-09-2007, 10:57 AM   #11 (permalink)
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Quote:
Originally Posted by Jon Liu View Post
I have the 95055 model, too. Odd, what exactly is the problem, so I know what to look for...
The whammy bar only works about once in three tries.

I used this fix myself and have had no problems since. It is very easy to do and only takes about 10 minutes.


Quote:
Originally Posted by Crippler View Post
Wait, so you should be able to actually pull up on the whammy too?
Pulling up slightly on the whammy bar is only a minimal fix for the guitars that have whammy bar issues. The whammy bar itself is not intended to be pulled on.

Quote:
Originally Posted by AZRaiderH8r View Post
I could be totally wrong about this one but...

Does your whammy bar work by moving it up and down? Ours works by pushing it in towards the guitar itself. I've heard that this is the issue.
No. The whammy bar only works when being pushed towards the guitar. It moves up and down only so that you can put it into a position that is comfortable to you.
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Old 04-09-2007, 11:03 AM   #12 (permalink)
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Woundup, thanks. I'll give the fix a try right now.

Now that it's been mentioned, I think there were several occasions where it didn't register my whammy bar when I pressed it in... so I guess I do have one of the defective ones.

Nevertheless, I'll give it a whirl!
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Old 04-09-2007, 11:55 AM   #13 (permalink)
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Cool, so it sounds like even if we have one of the "defective" models, we haven't experienced any problems with it yet.
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Old 04-09-2007, 12:56 PM   #14 (permalink)
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Well, I did experience a tiny bit of inconsistencies once I thought about it, so I tried the quick fix and just played for a while and the whammy board worked perfectly each time.
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Old 04-10-2007, 06:55 PM   #15 (permalink)
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I have a 95065 Model and the damn strum bar sticks with the "downward" motion. Anyone know of a way to fix this, or do I have to return it? Can't stand it, missing a lot of notes because of this and don't like strumming up.
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Old 04-12-2007, 09:57 AM   #16 (permalink)
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Did you buy it at a retail store? If so, go exchange it.
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Old 04-13-2007, 12:44 AM   #17 (permalink)
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