Wow, this is disappointing.
Some guy on Amazon.com put up a 1-star review of our product
without actually buying or using it.
The guy just describes a (pretty lame IMO) "do-it-yourself" method for making a set of pads for your drums.
Now, I don't have any problem with do-it-yourself solutions to the horrible noise that Rock Band drums make. Heck, Drumshhh Accessories was started precisely because I:
A) Devised a do-it-myself solution and
B) Figured that people might pay to avoid the hassle of buying the materials, cutting circles, etc.
I also don't have any problem if people use our product and decide they really aren't happy with the result. OK, well, actually I
do have a problem with that, but the problem is that I want them to be happy with the product, not that I think they shouldn't express an opinion. Hopefully people like that will come to Drumshhh Accessories first, and let us work with them.
But to have someone who has
never used our product put up a 1-star "review" which then drags down the product's average score? That is L-A-M-E lame. If the guy has some burning need to tell other people how they can spend at least $1.00 more for a do-it-yourself mousepad-and-duct-tape mod, why not just comment on someone else's review, and not trash the rating of a product he's never tried?
I wrote to Amazon about it; I doubt there's much they can do. I think their whole "This review was/was not useful to me" system is designed to weed out non-review "reviews" like this. But we'll see.
Hopefully some of our real customers will remember to go back to Amazon and write up a review. I'm confident that
real reviews will continue the trend we've seen over the last 7 months of business, which is to say, almost universally positive.
End of rant.
