[Crippler]

The sound quality is great with Zunes. The latest update has said to improve it even further. Basically transparent playback.

Drag & drop is no longer there for syncing to the device. The previous software allowed you to just drag & drop whatever you liked into the sync window. Not anymore. There are MANY complaints on the Zune forums about features that were cut for this release. The Zune team is getting pummeled. No doubt a future update will add back what we had in the previous version. A little backwards, yes.